Privacy Policy

At Conquerr Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, and organisation name.
• Quote Requests: Products you inquire about, quantities, and any additional requirements you share.
• Communication: Information from emails, messages, and other correspondence with us.
• Usage Data: Information about how you use our website, including pages visited and actions taken.

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your quote requests and inquiries.
• Communicate with you about your orders, products, and services.
• Improve our website, products, and customer experience.
• Comply with legal obligations and regulatory requirements.
• Prevent fraud and ensure the security of our services.

3. Information Sharing

We may share your information with:

• Service Providers: Third-party partners who assist with our operations, such as logistics, payment processing, and IT services.
• Legal Requirements: When required by law or to protect our rights and the safety of others.
• With Your Consent: When you have given us explicit permission to share your information.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• Secure servers and encryption technologies.
• Access controls and regular security assessments.
• Employee training on data protection best practices.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your information for certain purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and improve our services. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: sales@conquerrhealthcare.com
• Phone: +254 743 642 093
• Address: Nairobi, Kenya